Data Protection

jet7 Privacy Policy — Our Commitment to Protecting Your Information

How secure is your personal information on jet7? This page gives you a clear, transparent breakdown of what data is collected, why it's collected, and how it's kept safe.

Last Updated: January 1, 2026
256-bit
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No Sharing
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Your Control
Manage It Yourself
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Data Protection
Core Commitments

On jet7 Your Data How It's Protected

Highest-Grade Encryption

All your data is protected with 256-bit SSL encryption and stored with bank-grade security.

No Third-Party Sharing

Your personal data is never shared with advertisers or any unauthorised third party — ever.

Your Own Control

You have the right to view, correct, and delete your own data — submit a request to customer service at any time.

Secure Servers

Jet7 servers are hosted in internationally certified data centres, with 24/7 monitoring and regular security audits in place.

Cookie Transparency

Every cookie in use and the reason for it is clearly disclosed. You have the option to disable non-essential cookies.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. Your choice will be respected.

01 Introduction — Why This Policy Matters


Jet7 believes your personal data belongs to you. We use your information solely to provide our services and will never share it with anyone without your consent. This Privacy Policy explains what data we collect, how we use it, and what rights you have.

By creating an account on jet7 or using the platform, you agree to this Privacy Policy. This policy is written in plain language so our members in Bangladesh can easily understand it.

In Brief: jet7 does not sell your data, share it for advertising, or disclose it to any third party without your consent.

02 What Data Is Collected


Jet7 collects the following types of information. Each data point is collected for a specific reason, explained in detail below.

Types of Data Example Reason for Collection
Identity-Related Name, date of birth, national ID KYC Verification & Age Confirmation
Contact Information Email address, phone number Account Communication & Support
Financial Information Payment methods, transaction history Deposit & Withdrawal Processing
Gaming Activity Betting history, preferred games Service Improvement & Responsible Gaming
Technical Information IP address, device type, browser Security & Fraud Prevention

Automatically Collected Data

Certain information is collected automatically while you use jet7. This includes your IP address, browser type, operating system, time spent on the platform, and which pages you visited. This data does not directly identify you, but is used to improve security and our services.

03 Purpose of Data Use


Jet7 uses your data exclusively for the purposes listed below — for nothing else.

  • Account Management: Verifying registration, securing logins, and protecting your account.
  • Payment Processing: Ensuring deposits are received and withdrawals are sent smoothly.
  • KYC Verification: Verifying identity to meet international legal and licence requirements.
  • Customer Support: Resolving your issues and answering your questions.
  • Fraud Prevention: Detecting unusual activity to keep your account secure.
  • Responsible Gaming: Analysing gaming patterns to provide assistance where needed.
  • Service Improvement: Analyzing data to improve the user experience.

jet7 never sells your data to advertisers and will not use it for promotional purposes without your consent.

04 Data Retention & Security


Retention Period

Jet7 retains your data only for as long as necessary. Your information is kept while your account remains active. After account closure, financial transaction records must be retained for a set period (typically 5–7 years) to comply with international legal obligations.

Security Measures

Jet7 has implemented a range of technical and procedural measures to keep your data secure.

  • All data transfers are secured with 256-bit TLS/SSL encryption.
  • Passwords are never stored in plain text — always hashed with bcrypt.
  • Servers are monitored 24/7 and any unusual access attempts are blocked immediately.
  • An independent security team conducts regular penetration tests.
  • Staff are granted access only to the data they need — not to everything.

Your Role: Keep your password and login details confidential. Do not share your account with others. If you notice any suspicious login activity, notify us immediately.

05 Third Parties & Data Sharing


Jet7 does not sell your data to any third party. However, limited information may be shared with trusted partners solely for the purpose of operating specific services.

  • Payment Processors: Only the financial information necessary to complete transactions.
  • KYC Provider: Specific document details required for identity verification.
  • Game Provider: Only the minimum data necessary to deliver gaming services.
  • Legal Authorities: When required by a court order or legal obligation.

All partners are required to comply with jet7's privacy policy and may only use data for specified purposes.

06 Cookie & Tracking Policy


Jet7 uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the platform.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: To understand how quickly the website loads. Can be disabled.
  • Functionality Cookies: To remember your preferences (such as language). Can be disabled.
  • Analytics Cookies: Used to analyze site usage. Can be disabled.

You can manage cookies through your browser settings. Note that disabling essential cookies may limit access to some jet7 features.

07 Your Data Rights


As a jet7 member, you have the following rights regarding your personal data.

Right to Access Your Data

You have the right to know what information jet7 holds about you. Submit a request to customer service and you will receive the information within 30 days.

Right to Rectification

You have the right to correct any inaccurate or outdated information. Update your details via account settings or by contacting customer service.

Right to Erasure

After closing your account, you can request deletion of all data beyond what is required by legal obligations.

Right to Object to Processing

You have the right to object to the processing of your data for specific purposes, particularly marketing.

Right to Data Portability

You can request a copy of your data in a standard, portable format.

To exercise any of these rights [email protected]email us or reach out via live chat.

08 Protection of Minors


Jet7 strictly does not serve anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that a minor has registered on jet7, we will immediately close that account and delete all associated data. If you believe your child is using jet7, please contact us right away.

09 Privacy Policy Updates


Jet7 may update this Privacy Policy from time to time. Members will be notified by email and via an on-platform notice whenever significant changes are made.

The effective date of any updated policy will be shown at the top of the page. Continued use of the platform after changes are made will be considered acceptance of the revised policy.

10 Contact & Complaints


For any privacy-related questions, requests, or complaints, please don't hesitate to get in touch with us.

Privacy requests are typically responded to within 30 days. For more complex matters, additional time may be required, and you will be informed in advance.

This Privacy Policy was last updated January 1, 2026 Last updated on this date.

FAQs

About Privacy Common Questions

Never. jet7 does not sell your data to any advertisers, data brokers, or third parties. Your information is used solely for service delivery, security, and legal compliance.

Marketing-related data is deleted immediately upon account closure. However, financial transaction records must generally be retained for 5–7 years due to international legal obligations. This is a condition of our licence.

Your payment information is protected with the highest level of security. Full payment details are not stored on jet7's servers — only transaction references and general payment method information (such as the last four digits of a mobile number) are retained. All payment processing is handled through certified payment gateways.

Your Data In Safe Hands — Get Started Today

Your privacy is our top priority at jet7. Join a safe and trusted platform today.

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