Legal Document

jet7 Terms & Conditions — Your Rights and Responsibilities in Clear, Plain Language

Please read these terms and conditions before using the jet7 platform. Your rights, our responsibilities, and the obligations of both parties are set out here in clear, plain language.

Last Updated: January 1, 2026
Summary

Of the Terms & Conditions Key Points

Age Restriction: 18+

Jet7 is for users aged 18 and over only. The service cannot be used without age verification.

One Account Only

Only one account is permitted per person. Creating multiple accounts may result in all of them being closed.

Data Privacy

Your personal information is stored with the highest level of security and is never shared with third parties.

Bonus-Specific Terms

Each bonus comes with specific wagering requirements. Please read the terms carefully before claiming any bonus.

Fair Payment Policy

All withdrawal requests are processed promptly after verification. No unreasonable delays will occur.

Responsible Gaming

Jet7 supports responsible gaming. Deposit limits and self-exclusion options are available to all users.

01 General Terms & Eligibility


By accessing and using the jet7 platform, you are deemed to have fully accepted these terms and conditions. jet7 is an internationally licensed online gaming platform that serves players from countries around the world.

These terms and conditions apply to all use of the jet7 website, including accessing the site, creating an account, making deposits, playing games, and making withdrawals. If you do not accept these terms, you may not use jet7.

Important: jet7 reserves the right to update these terms and conditions at any time. A notice will be posted on the platform when changes are made, and continued use of the platform after any update will be considered acceptance of the revised terms.

02 Account Registration & Eligibility


Age Restriction

You must be at least 18 years old to create an account on jet7. jet7 may request proof of identity at any time to verify your age. Any account found to belong to a minor will be closed immediately and all balances may be forfeited.

Single Account Policy

Only one account is permitted per person. If multiple accounts are detected under the same name, address, phone number, payment method, or device, all associated accounts will be closed.

Providing Accurate Information

You must provide complete, accurate, and truthful information at registration. Providing false or incorrect information will result in account closure. As part of the KYC (Know Your Customer) process, jet7 may request proof of identity, proof of address, and payment method verification.

  • Your full legal name and date of birth must be provided.
  • A valid, personal email address must be used.
  • Keeping your account information up to date is your responsibility.
  • Your account password must be kept confidential and must not be shared with anyone.

03 Deposit & Withdrawal Policy


Deposit

Deposits on jet7 can be made via mobile banking, bank transfer, or e-wallet. Minimum deposit amounts may vary depending on the payment method. Deposits are generally credited to your account instantly.

Withdraw

Jet7 requires identity verification to be completed before processing any withdrawal request. All withdrawals are generally processed within 5–24 hours.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals cannot be made to another person's account.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • Jet7 reserves the right to hold withdrawals in cases of suspicious transactions.

Warning: Wagering requirements must be completed before bonus funds can be withdrawn. Bonus balances cannot be withdrawn directly.

04 Bonus & Promotions Policy


All bonus offers on jet7 are provided subject to specific terms and conditions. Accepting a bonus means you have agreed to the terms applicable to that bonus.

Welcome Bonus

The Welcome Bonus is issued once only and is available to new members exclusively. Wagering requirements, validity periods, and maximum withdrawal limits apply to each bonus.

Wagering Requirements

A specified amount must be wagered before bonus funds become withdrawable. The required amount depends on the size of the bonus.

  • All slots games generally count for 100% of wagering requirements.
  • Live Casino games may count for 10–20% of wagering requirements.
  • Bets placed outside the specified betting limits will not count toward wagering.
  • If wagering is not completed within the validity period, the bonus will be forfeited.

jet7 reserves the right to modify, suspend, or cancel any bonus offer at any time. A new bonus cannot be added while an active bonus is still in progress.

05 Gaming Rules


All games on jet7 are operated using internationally certified RNG (Random Number Generator) technology. Every game outcome is completely unbiased and independently verifiable.

Game Disputes

In the event of a technical error in any game, jet7 reserves the right to void the bet and refund the stake. Any dispute regarding a game outcome must be raised with customer service within 72 hours.

Game Restrictions

Certain games may be restricted in specific countries or regions. The maximum bet limit when using bonus balance is stated in the terms of each individual bonus.

06 Prohibited Activities


The following activities are strictly prohibited on jet7. Violating these rules will result in account closure and potential forfeiture of your balance.

  • Creating multiple accounts or using another person's account.
  • Registering with false information or committing identity fraud.
  • Abusing or exploiting the bonus system.
  • Using the platform for money laundering or any illegal financial activity.
  • Using any software or bot to operate games.
  • Attempting to collude with other players to influence game outcomes.
  • Any form of hacking or unauthorized access to the jet7 system.

Serious violations: jet7 reserves the right to take legal action if fraudulent activity is proven.

07 Account Closure & Suspension


Closed by Member

You may request to close your account at any time. Please withdraw any remaining balance before submitting your request. If you wish to reopen a closed account, contact customer service.

Closed by jet7

Jet7 may suspend or close an account in the event of a rule violation. The option to appeal such a decision is available through customer service.

08 Responsible Gaming Policy


Jet7 firmly believes that gaming should be a source of entertainment, not a source of problems. We provide a range of tools to help ensure responsible gaming.

  • Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Self-Exclusion: Temporarily suspend your account for a set period of time.
  • Gaming Break: Take a break ranging from 24 hours to 6 months.
  • Reality Check: Periodic reminders about your playing time and spending are provided at regular intervals.

If you are experiencing problems with gaming, visit jet7's responsible gaming page or contact customer support. Getting help is your right.

09 Privacy Policy


Jet7 takes the protection of your personal information very seriously. By using our services, you also agree to our Privacy Policy.

We use your information solely to provide our services, carry out security verification, and comply with legal obligations. Your information will not be used for marketing communications without your consent. For more details, please see our Privacy Policy Page View.

10 Right to Amend Terms & Conditions


Jet7 reserves the right to amend these terms and conditions, in whole or in part, at any time. Members will be notified of significant changes via email or through a notice on the platform.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. If the new terms are not acceptable to you, you may request to close your account.

For any questions or disputes regarding these terms and conditions, please contact the jet7 customer service team. We are committed to providing fair and prompt resolutions at all times.

These terms and conditions were last updated on 1 January 2026.

FAQ

About the Terms & Conditions General Questions

No, wagering requirements must be completed before any bonus balance can be withdrawn. However, your own deposited funds can be withdrawn at any time. If you wish to forfeit a bonus, please inform customer service.

Yes, two members of the same household may each open a separate account, provided they are distinct individuals and use different payment methods. However, jet7 may carry out additional verification to prevent bonus abuse. If two accounts are accessed from the same device or IP address, both will be subject to verification.

If a withdrawal is declined, you will generally receive an email explaining the reason. Common reasons include incomplete KYC verification, unmet wagering requirements, or an issue with your payment method. If the reason is unclear, please contact customer service via live chat or email.

Now that you know the terms, Start Playing

Jet7's rules are transparent, payments are secure, and support is always there when you need it. Open an account today.

Transparent Terms & Conditions Secure Payments 24/7 Support 18+ Only
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